capture

ServiceNow SPM brings additional value to ITSM/ITOM

Leverage your platform investment

Benefits of SPM and ITSM/ITOM together

 

HOLISTIC DEMAND MANAGEMENT BASED ON ITIL WITHIN 6 WEEKS

  • In addition to regular ideation and change requests towards IT, demands can be directly generated from incidents and problems
  • Insights are available to related products, business services, IT services, IT systems, configuration items, and assets
  • Transparency of demands across the organization; better alignment and increased collaboration with business stakeholders

EFFICIENT DECISION PROCESS

  • All data on the ServiceNow platform (ITSM, ITOM, etc.) is available for decision making by default
  • Less manual input is needed, workflow automation fosters execution
  • Demands are better prioritized based on various factors; higher benefits are realized due to better prioritization

COMPREHENSIVE IT RESOURCE MANAGEMENT

  • Complete overview of available IT resources and the resource needs, including tasks related to running and to changing the IT
  • Balancing planned and unplanned work
  • Providing transparency to business stakeholders

BASIS FOR ADVANCED FEATURES

  • A phased approach leads to Project Management; Portfolio Management; Financial Planning; SAFe, Agile & Hybrid; Strategic Planning
  • Support is provided to the end-to-end processes of Release Management and DevOps

 

Roadmap – how to introduce ServiceNow SPM

Image source: ServiceNow

Step #1 Demand Management

Image source: ServiceNow

Request a free demo!

To access this document, please enter your email address.

View Webinar

If you want to view this webinar video, please enter your email address in the field below.

We have sent you an email to your email address with a link to the file.

OK

Thank you for your request.

Now you can proceed to check the recording.

OK

Newsletter subscription success!

Thank you for signing up! You will now receive messages from our mailing list.