According to analysts such as Gartner, ServiceNow PPM is one of the market leaders in project portfolio management, offering project-based companies numerous possible uses along their value chain. We shed light on this in this blog post:
The reason for evaluating project portfolio management solutions is often the same: the existing tools can no longer meet the requirements of an agile and efficient project management organization. However, implementing a new PPM solution does not automatically result in better process flows. It is important to set priorities and achieve a good balance of urgent need for improvement, strategic objectives, and possible quick wins through the platform. Defining KPIs for the potential implementation of individual project modules provides a solid basis for decision-making.
The ServiceNow implementation partner network is large and transparent. Certification levels with strict criteria ensure a high level of content expertise and implementation competence of the consultants. A distinction is made between:
Capture is a ServiceNow Premier Partner: We specialise in the implementation and integration of PPM solutions.
An important criterion for success in PPM implementation is to address project risks and preventive measures early on. Project hurdles can be of a technical, personnel, or structural nature. All three areas need to be reflected on and proactively addressed. On the technical level, it is essential to deal with the data architecture. On the personnel level, the identification of potential PPM ambassadors, but also opponents, can be helpful for the positive course of the project. Structurally, setting up cross-departmental committees can help manage the impact of PPM in different departments.
PPM implementation is a major milestone for your organization and requires appropriate investment. Be sure to consider staff development measures, as this is the only way to realize the potential of digital project portfolio management. Bringing about changes in working practices and organizational mindset, such as increased diligence in data collection, is not a trivial task. The new PPM solution may make things easier for staff, but these benefits need to be made visible and communicated on an ongoing basis.
What may sound paradoxical as a practical tip is due to the phenomenon of internal projects. For project portfolio management experts, project management is their daily bread, and yet their own projects can get short shrift in the day-to-day business. Define your implementation phases and break them down into your own project plans.
The business world turns quickly. Once new processes and ways of working have been established, a lot has been achieved, but it only becomes really sustainable when you continue with concrete, recurring further development measures of your project portfolio management after the completed implementation project. Because:
PPM is constantly evolving and is now part of the ServiceNow Strategic Portfolio Management solution. Engage with the capabilities of the platform to accelerate your digital transformation.
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