ServiceNow IT Business Management (ITBM) helps you create more value from your initiatives. When you plan, prioritize, and pursue those projects that are aligned with business goals, you deliver business agility.
As a result, you achieve better business results.
- Gain insight into your project and application portfolios.
- Gain financial insight into the cost-of-service delivery.
- Improve the management of your demands, resources, and budgets.
- Decide where to invest your money to best support business objectives.
ServiceNow ITBM – acting strategically in the right way
Companies that select and align projects with business goals to deliver products and services that support their strategic priorities have a clear competitive advantage. IT Business Management (ITBM) empowers IT to demonstrate value to the business and rationalize investments to focus more on innovation. ITBM also helps transform the delivery of new products and services through lean execution methods.
IT Business Management helps you deliver what the business needs when they need it.
Furthermore, ServiceNow ITBM makes it easy to anticipate critical business needs, allocate resources and assess the value of your portfolio. It also enables you to prioritize new requirements and deliver products efficiently. Evaluate related investments at the highest level and adjust them on an ongoing basis. Manage strategic and operational work in one place and reduce bottlenecks to get to market faster. ServiceNow ITBM helps you align your IT investments and work with business goals to achieve better results and respond faster to change.
ServiceNow ITBM is a sub-area of the IT workflows of the globally established ServiceNow platform. IT Business Management focuses on Application Portfolio Management (APM), Financial Management, Project Portfolio Management (PPM) and Agile Delivery Execution.
Companies benefit from the following advantages when using IT Business Management:
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View key information that is relevant to the selected projects in a program. |
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Analyze the impact of the risks and associate existing RIDAC records for your demands and projects. |
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Create a project with a flexibility of executing its sub-projects at a different geographical location in a local currency. |
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Enhanced and simplified process for top-down and bottom-up funding makes it easier for you to request and allocate fund to investments. |
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Monitor the lifecycle of hardware models on which your business applications run. |
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The smart even load allocation spread takes the availability of resources into account while allocating and only applies hours evenly where possible. |
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Download PDF about the advantages of ServiceNow ITBM:
ServiceNow ITBM Advantages.pdf |
Create more value from your initiatives and enable faster change across the organization. Plan, prioritize and track work that is aligned to business goals.
Achieve business agility for better business results.
- Manage results to create value
Get an overview of portfolio investments and business strategies to achieve better results. Track progress in real-time to see exactly how funds are being spent and the value of the work being done.
- Adjust planning to uncertainties
Link your investment plan to your work plan for greater agility. Get an overview of project outcomes, evaluate related investments at the highest level, and adapt to make adjustments on an ongoing basis.
- Scale the work to deliver faster
Manage strategic and operational work in one place and reduce bottlenecks to get to market faster. Increase agility by optimizing and reallocating resources as priorities shift.
Features that scale with your business
IT Business Management combines project portfolio management and agile functions into scalable packages that can grow with you as your needs change.
Profit from the following features for your business success:
- Performance Analytics (PPM)
- Demand Management (PPM)
- Resource Management (PPM)
- Innovation Management (PPM)
- Project Portfolio Management (PPM)
- Scenario Planning (PPM)
- Roadmap Planning (Hybrid Management)
- Scaled Agile Framework (SAFe), (Agile Management)
- Agile Development (Agile Management)
- Application Portfolio Management (Application Management)
Standard packages of ServiceNow
| Standard (7) | Professional (11) | Licensed Separately (1) | ||
| 5 custom tables | 5 custom tables | Application Portfolio Management | ||
| Performance Analytics | Performance Analytics | |||
| Demand Management | Demand Management | |||
| Resource Management | Resource Management | |||
| Project and Portfolio Management | Project and Portfolio Management | |||
| Scenario Planning | Scenario Planning | |||
| Roadmap Planning | Roadmap Planning | |||
| Innovation Management | ||||
| Scaled Agile Framework (SAFe) | ||||
| Agile Development | ||||
| Test Management |
ServiceNow PPM as part of the IT Business Management Suite
ServiceNow's Project Portfolio Management is part of the IT Business Management Suite. Project teams overcome today's challenges by using ServiceNow - a cloud productivity platform for project teams that leads to working faster and smarter across planned and unplanned tasks.
ServiceNow PPM is a comprehensive solution that includes project portfolio, resource, demand, and agile development applications.
Project Portfolio Management by ServiceNow
ServiceNow PPM gives you full visibility from idea to execution. Prioritizing and planning projects is easy. Track planned and unplanned work in one place. Improve productivity and service delivery with agile management, testing, and collaboration tools.
Get visibility into all work - traditional, agile, and hybrid. Balance capacity and demand and optimize your portfolios to deliver business value.
ServiceNow PPM offers you some exciting benefits and advantages:
- Basis for holistic planning, optimization & coordination of all project-related activities.
- Basis for efficient & effective use of scarce resources (human and financial)
- Enabling early detection of changes as well as risks in the entire project and program life cycle
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Features of ServiceNow Project Portfolio Management |
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Roadmap planning: Master top-down planning to align your teams and investments with business goals. |
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Investment funding: Create a top-down funding allocation from strategic goals, portfolios, and business services. |
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Innovation management: Encourage your teams to collaborate, develop concepts and turn ideas into requirements. |
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Scenario planning: Compare multiple investment scenarios using what-if analysis to align investments with your business strategy. |
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And a punch full of other additional features to improve your business:
- Project workspace
- Demand management
- Project portfolio
- Resource management
- Portfolio workbench
- Performance analytics and dashboards
- Mobile solutions
- Agile development
Would you like to know more about ServiceNow ITBM?
Boost your existing ServiceNow solutions with our Capture value add-ons:
Learn more about the following features of ServiceNow ITBM:
- Application Portfolio Management
ServiceNow’s Application Portfolio Management starts by building a comprehensive inventory of the business applications in use. This inventory goes beyond a technical description that comes from discovery, and it includes details, such as which functional modules are in use, the significance of an application to the organization, etc. - Financial Management
- Agile Management
ServiceNow Agile Development helps you manage product and software development efforts that use agile methods. It pulls your software development lifecycle workflows together in one system and connects them to other activities already taking place in ServiceNow.
Request a ServiceNow ITBM demo
