ServiceNow Vancouver Release Notes: What You Need to Know

If you're in the world of ServiceNow®, you understand that keeping up with the latest updates and features is essential. The Vancouver release brings a host of new features and improvements to the platform, and we're here to guide you through it. In this blog post, we'll provide an overview of the Vancouver release notes, highlighting key sections and exciting changes to look out for.

Understanding the Vancouver Release Notes Structure

Before diving into the specifics, let's explore how the Vancouver release notes are structured. In this release, each product or feature update has its own dedicated release notes topic. These topics cover a wide range of information, including upgrade tasks, new features, changes, browser requirements, and more. You can find these product-specific release notes listed here.

Exciting New Features and Changes

Now, let's dive into some highlights from the Vancouver release:

• IT Service Management: The Vancouver release brings Task Intelligence for ITSM, allowing you to predict and recommend incident fields. You can define prediction models, monitor their performance, and reduce agent handle time effectively.
• Now Platform security: With Data Discovery, you can proactively protect sensitive information by identifying PII across your organization. Configure workflows and data filters to match your processes and explore discovered data through a user-friendly dashboard.
• Strategic Portfolio Management: Data Separation features let you define hierarchies to restrict data access on ServiceNow® Strategic Portfolio Management. This enhanced control enables you to map user groups, ensuring data security even when Data Separation is enabled.

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Maximize Your Release Notes Value

To make the most of the Vancouver release notes, take advantage of the redesigned layout and tools available to improve your upgrade experience. For detailed guidance on how to navigate the release notes effectively, check out this informative video:

In conclusion, the Vancouver release is packed with exciting features and improvements across various ServiceNow® products. With a structured approach to release notes and additional resources at your disposal, upgrading to Vancouver can be a smooth and productive experience. Stay up-to-date with the latest developments, and make the most of the new capabilities offered by the Vancouver release.

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