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Solution Health Check

Review your tools to get the best business and IT performance and gain insights of what to improve and how.

Our Solution Health Check gives you a full system health report on your current environments, systems and application as well as business processes and disciplines.  As a result, you will get improvement scenarios as a decision-making guidance.

Challenges:

Executives

  • Need an overview over cost-efficient capital expenditures (CAPEX) and operating expenses (OPEX).
  • Often see the upgrade and maintenance of customized IT solutions as highly time-consuming and costly factors.
  • Demand more flexible license models and SaaS solutions.

PMO Leaders:

  • Struggle with low PPM data quality and that reports rarely show the information needed.
  • Encounter feedback of poor user experience.
  • Need neutral analysis to form coherent arguments about values for the organisation.

Service

We examine all your IT and business tools by

  • Reviewing all available tool documentations including release histories, use cases and user stories.
  • Provided test cases.
  • Making a live check on your production environment including systems logs, individual customisations as well as integrations and interfaces.

Your Benefits

  • Receiving a complete and comprehensive system and environment health report.
  • Identifying functional and operational gaps.
  • Gaining knowledge about improvements regarding configurations, customisations and upgrade feasibility.
  • Facilitating integration and interface modifications for better results.
  • Getting a clear and sustainable plan for upgrades or SaaS migration.

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Welcome to the next phase of our transformation!
As of March 19, 2024, our business unit formerly specializing in Broadcom products and related services will continue to operate under the Tricise brand.
For more information, please visit www.tricise.com

Information related to ServiceNow and IT Services will continue to be available on this website.
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