ServiceNow® Program & Project Management

Build project plan and manage execution, Track project KPIs. Increase ratio of projects delivered on time

Create and manage a wide range of projects, from a few small tasks to large portfolios of projects containing complex activities with various relationships and dependencies.

Organize development tasks into projects, and projects into programs and portfolios. Then collaborate, report, and track your project planning with more information for better business decision‑making.

Aggregate and support business objectives through operational programs. Coordinate and manage projects dependencies

Key benefits

  • Full operational management (status, risks, deliverables, planning, budget, …)
  • Value-added and configurable reports (roadmaps, Gantt, visual task boards, …)
  • Bi-directional integration with MS Project
  • Centralized program management through workbench
  • Program KPIs and key milestones tracking
  • Scheduling of coordination tasks and milestones

Key features 

  • Single platform for PPM, incidents, changes, releases, SDLC, documents, demands
  • Support for multi-team and collaborative methodologies and iterative cycles
  • Project Status Reporting
  • Risk & Issue Management
  • Staffing & Teams
  • Single strategic management for all Business and IT programs
  • Management of multi-level KPIs and metrics (project / program)
  • Financial monitoring

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